Responsible tourist

Tourist duties

Minimize the negative impact of the waste and residues generated by depositing them in the sites arranged for collection according to their type.
Enjoy the stay managing the permitted noise levels in addition to making proper use of water and energy services.
Take care of natural spaces, species of flora and fauna and support programs related to sustainability in destinations.
To protect the cultural heritage of the destinations by appreciating and caring for the monuments and historical objects displayed in the museums.
Comply with the legal regulations in force at the national and local level in the destination where you are going.

Respect the privacy and coexistence of local residents without affecting their integrity and tranquility, having a friendly and respectful treatment towards them as well as with tourism service providers.
Respect the local manifestations and customs, having empathy with its inhabitants in a respectful way and following the traditional practices of the place visited.
To be supportive of local social problems, being important to demonstrate respect, tolerance and understanding or supporting productive causes that generate development in the destinations.
Pay attention to the recommendations of the guide and the local authorities to travel following the rules and road signs.
Be attentive to any emergency alert or unexpected event to have the possibility of reacting according to the recommendations for emergency care and prevention.

Move freely and experience your chosen destination at your own pace.
Intimacy and tranquility.
Personal security and confidentiality of your personal data.
Receive prior and complete information:
- Of the products and services acquired and the quality of these, as well as receiving them under the agreed conditions.
- Orientation in the destination, activities of interest and safety conditions.
Receive correct treatment from the resident community, the staff of the tourist establishments, and all the people with whom they share their stay in the destination.

Enjoy the destination and be treated fairly without prejudice to race, color, religion, sexual orientation, disability, nationality, ethnicity, or language.
Access communication channels to make complaints and claims.
To enjoy the rights set forth in the “Universal Declaration of Human Rights”, especially those relating to life, justice, equality of individuals and friendly relations between peoples and nations.

By following these practical tips, you will make your travels more fulfilling and rewarding for you, the people you meet, and the places you visit.

The “Your Actions Count: Be a Responsible Traveller” campaign aims to raise awareness among tourists around the world about how they can help combat smuggling, making them better understand the considerable criminal implications that can be hidden behind some decisions made during a trip.
With more than 1 billion tourists travelling the world every year, the tourism sector must recognise its enormous potential to bring about change.
It helps to combat illicit trafficking. Join our campaign.